Refund and Cancellation

We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will inform you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your credit / debit card has been charged, the said amount will be reversed back in your Card Account within 10 days or next billing cycle of your credit card.

We will seek authorization on your Card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfill, and any associated shipping charges/taxes and levies etc. Any surplus amount, for which we might have originally sought and received an authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured / charged. If however the same is charged to your card / bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner. Yugas reserves the right to capture / charge your card to the full or partial authorized amount for the concerned order.There won’t be any refund in case the customer cancels/returns the order once received and the product/s is/are damaged at the customer end. Cancellation of any order has to be done within 30 mins ,from the time of placing the order with valid reasons.

7 Day Money Back Guarantee

  • Return it for a full refund within 7 days of delivery. If you don’t like yugas’ products.
  • We are committed to helping you – our customers seek solutions that are perfect for you. Our products and the science that goes into making them ensures that our products are designed to meet all your skin & hair care needs.
  • If our products help you get the desired results and provide you relief it is strongly recommended that you stick to your regime and avoid changing them or experimenting with products too frequently in search of magical results.
  • In rare cases, if the product does not perform at all and/or does not give any benefit on your hair & scalp, you can write to us on
  • This request MUST be made within 7 days of delivery. No refund claims outside of this period will be considered.
  • Any previous orders will not be eligible for this scheme under any condition whatsoever.

Please note -

  • All original containers, e.g. bottles, must be retained by you and returned to us when claiming a refund. (A minimum of 75% volume has to be returned)
  • When returning the products in question kindly ensure that the products are returned in original packaging – with all bottles sealed tightly to prevent leakage.
  • The returned products will be subjected to a quality check for any damages. Once we accept your return you will be issued a refund of the original price paid by you for the goods when placing the order.
  • In case of a dispute, the company decision shall be considered final.
  • No affiliate commission is paid on any product return.


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